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Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the www.lsars.com website (the “Site”) and the LSARS permitting intelligence platform (the “Services”) operated by IOVerge LLC, doing business as LSARS (“LSARS,” “we,” “our,” or “us”). By accessing the Site or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or the Services.

Eligibility and Accounts

The Site and the Services are intended for businesses, professionals, and adult users. To access certain features you may be required to register for an account. You agree to provide accurate, complete, and current information, to safeguard your credentials, and to be responsible for all activity that occurs under your account. Notify us at hello@lsars.com immediately if you suspect unauthorized use.

Scope of the Services

LSARS provides health risk analysis, environmental permitting workflows, community trust intelligence, and related research products. The Services rely on published regulatory methodologies including EPA AirToxScreen, California OEHHA risk assessment guidelines, CARB HARP2 methodology, EPA New Source Review, and EPA Title V. Outputs are informational analytical artifacts. They are not legal advice, formal regulatory submittals, or a guarantee of permit approval, regulatory acceptance, or project outcome. You remain responsible for verifying applicability, performing independent review, and complying with all laws applicable to your project.

Acceptable Use

You agree not to: (a) reverse engineer, decompile, or copy any non-public portion of the Services; (b) probe, scan, or test the vulnerability of any system or network; (c) interfere with or disrupt the Services or attempt to gain unauthorized access; (d) use the Services to violate any law, infringe intellectual property rights, or harass any person; (e) submit content that is unlawful, defamatory, or contains malicious code; or (f) resell, sublicense, or use the Services to build a competing offering.

Intellectual Property

The Site, the Services, all software, dashboards, models, methodologies as implemented, documentation, trademarks, and other materials are owned by LSARS or our licensors and are protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Site and the Services for their intended business purpose. All rights not expressly granted are reserved. You retain ownership of project data and inputs you submit (“Customer Data”) and grant us a license to host, process, and use Customer Data to deliver and improve the Services.

Fees and Payment

Paid features are governed by the applicable order form or subscription. Fees are non-refundable except as required by law. You are responsible for taxes other than those based on our net income. We may suspend access for non-payment after notice.

Disclaimers

The Site and the Services are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any analytical output will be accepted by any regulator, agency, or counterparty.

Limitation of Liability

To the maximum extent permitted by law, LSARS will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, business opportunity, or goodwill, arising out of or related to the Site or the Services, even if we have been advised of the possibility of such damages. Our aggregate liability for direct damages will not exceed the greater of one hundred U.S. dollars or the amount you paid us in the twelve months preceding the event giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless LSARS and our officers, directors, employees, contractors, agents, and licensors from any claim, demand, loss, or expense, including reasonable attorneys’ fees, arising from your use of the Services, your breach of these Terms, or your violation of any law or third-party right.

Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

Changes

We may update these Terms from time to time. The current version is always available on this page. Continued use of the Site or the Services after an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms should be directed to IOVerge LLC at hello@lsars.com.

The notice below is the regulator-facing version of the LSARS terms, maintained through Termly. In the event of any inconsistency between the summary above and the notice below, the Termly notice controls.